Express Employment Professionals – North Indianapolis, IN | 7259 Fishers Landing Drive Fishers, IN 46038

Owners Blog

Our clients and associates are “very likely” to recommend us

We come highly recommended….

Our office participated in a survey conducted by Inavero to gauge the satisfaction of our clients and our associates. Inavero is a leading provider of client and employee online satisfaction surveys for the staffing, accounting, and other professional service industries.

We are happy to report that 66% of our clients are “very likely” to recommend our office to a friend or colleague, which is the highest recommendation a client can make. For our competitors, only 27% of their clients are very likely to recommend them.

Inavero also calculates a net promoter score to help people understand how clients feel overall when working with a company. Unfortunately, for the staffing industry as a whole the net promoter score is -3% (ouch!). Our office’s net promoter score is 58.5% which is one of the highest scores in the staffing industry. You can click on the image below to view our client satisfaction chart


Inavero 2015 Client

73% of our associates are “very likely” to recommend our office to a friend or colleague, whereas only 49% of our competitors are recommended. Our net promoter score from our associates is 61.5% compared to a net promoter  score average of 24% for the staffing industry. Again, putting our office at the top echelon for the staffing industry. Click the image below to view our associate satisfaction chart.

Inavero 2015 Talent

 

About Inavero: Inavero was founded in 2003 and is headquartered in Portland, Oregon. At Inavero we believe everyone deserves to have a remarkable experience when working with or for a professional service firm. Inavero has built expertise in the industries it serves by partnering with industry trade associations and other significant industry vendors to research and better understand each industry we serve.